Process the Queued Forwarded Accounts

Any debtors that you have requested to be forwarded to an Outside Collection Agency have simply been placed in the queue.  In order to proceed with creating the report or electronic file you need to Process the Queue.

Step 1: Navigate to Operations < Forwarding < Process the Queued Forwarded Accounts.

A box will pop up if there are no entries to be processed at this time.

Step 2: In the Outside Collection Agency Define area you have set up if the OCA will receive the forwards by paper or electronic method. If there are entries to be processed by paper method it will generate a report that you can forward to the OCA.

If the entries are to be processed by electronic method it will generate a file and save to the location you have selected.

To learn more about Setup of the Outside Collection Agency click here

Main Support Line:

All Support Team Members (866) 684-7387
Chris Stickney (Support) Ext. 5673
Angel Davis (Support) Ext. 5756
Brooks Robinson (Support) Ext. 5748
Kellie Mendenhall (Consultant)      Ext. 5676
Aaron Burge (Installation) Ext. 5710


Mailing Address

4400 NE 77th Avenue, STE 100
Vancouver, WA 98662