Reactivate an Account

If an account has previously been cancelled and the account status is ‘Cancelled’, than you can re-activate an account.  This will bring the balance back to the balance at the time it was cancelled.

Step 1: Open the debtor that that has the account to Re-activate. Make sure that you are in the Debtors Folder.

Step 2: Click the Operations < Accounts < Reactivate an Account.

Step 3: The 'Reactivate an Account' dialogue box pops up.

Step 4: Click the account that you want to Re-activate (multiple accounts can be done at one time if needed).

Step 5: Select the Status for the account from drop down list.

Step 6: Click ‘OK’ to save.

Step 7:  Account will now reflect the new status and the balance will be restored to the balance at the time it was cancelled.

Step 8: A note will be placed onto the Debtor

Main Support Line:

All Support Team Members (866) 684-7387
Chris Stickney (Support) Ext. 5673
Angel Davis (Support) Ext. 5756
Brooks Robinson (Support) Ext. 5748
Kellie Mendenhall (Consultant)      Ext. 5676
Aaron Burge (Installation) Ext. 5710


Mailing Address

4400 NE 77th Avenue, STE 100
Vancouver, WA 98662