Alaska Restitution Module

Victim information is stored in the Account folder. A victim can only be associated with one account, but one account can have many victims. As a debtor makes a payment on an account with associated victims, the restitution amounts automatically allocate to the victims.

Note: Before adding victims to your system and working with disbursements, you first need to configure Revenue Results for victim restitution.

The topics in this section are:

 

Adding a victim manually

Manual entry of a victim happens in a debtor’s Account folder.

To manually add a victim:

Step 1: Open the debtor owing restitution to your victim.

 

Step 2: In the Accounts area, double click the account to open the account folder that applies to this victim.

 

Step 3: In the Actions panel, click New Victim.

 

Step 4: In the Choose Victim Type window, select the victim type from the drop-down list, and click OK.

 

Step 5: In the New Victim window, type the victim’s demographic information, and click Save Changes.

Note:  The Disbursement override date will disburse any amounts applied that have not yet been disbursed. This will override any minimum balance holds or payment type holds

 

Step 6:  In the Add new Victim (Victim Name) To Account window, do the following:

  • In the Owing amount field, type the total amount owed to the victim.
  • In the Disbursal priority field, type the disbursal priority number for this victim. This setting determines the priority for payment disbursement if the debtor has more than one victim. For example, if there are ten victims for this account, you would apply the numbers 1 through 10 to the ten victims, with the highest priority victim being a 1.
  • In the Claim number field, type the number assigned to the victim for identification.

 

Step 7: Click Add to save the new victim. The Victims tab now displays at the bottom of the account folder.

 

Step 8: In the Victims panel at the bottom of the screen, double click the victim’s name to open the Victim folder.

 

 

Adding a victim via file import

You can automatically import victim information from an electronic file of victim information. You need to create an import template before you can import the victim information so that Revenue Results knows how to handle the imported data.

Creating the victim import template

Before you can import victims, you first need to define the import template.

To define the victim import template:

Step 1: Navigate to Administration > Other > Define Import Templates.

Step 2: From the Import Type drop-down list, select Victim.

 

Step 3: Click the Add New    button.

 

Step 4: In the Define Victim Import Template window, do the following:

  • Click the Template Definition tab.

  1. In the Template name field, type the name of the import template.
  2. In the Description field, type a description for the import template. This helps other users know what this template is for.
  3. Define your import template by doing the following:
  4. Add fields to the template by selecting fields from the Available Fields area, and moving them to the Selected Fields area.
  5. Remove fields from the template by selecting fields from the Selected Fields area, and moving them to the Available Fields area.

For more information on defining templates, see Import Templates.

  • d. Click the Import Settings tab.
  • In the Fields and Records areas, select the settings to work with your data file. These setting are specific to the structure of the file you are importing.
  • e. Click the Matching tab.
  • In the Victim Matching Options area, select a victim matching setting.
  • In the Account Matching Options area, select an account matching option.

 

Step 5: Click Save Changes. The template now displays in the Manage Import Templates window.

 

Step 6: Click Close.

 

Importing victims

After creating a victim import template on your system, you can import victims from an electronic file of victim data.

To import victims via file import:

Step 1: Click Operations > Import > Victims.

 

Step 2: In the Import Data window, do the following:

  1. From the Template drop-down list, select your victim import template.
  2. In the File field, type the system location of the import file, or click the Browse   button to navigate to the import file and select it.
  3. Select Merge duplicate victims to merge duplicate victims at import.
  4. Select Overwrite existing data with newer data to update existing victim data with new victim information.

    Note:Both Merge duplicate victims and Overwrite existing data with newer data are select by default, as these are selected by most organizations.

 

Step 3: Click Test to verify that the template, file location, and settings work with your data file.

 

Step 4: In the Test Import window, click Run Test. The progress bar displays and any errors are reported in the Results area.

 

Step 5: To close the Test Import window, click Close.

 

Step 6: In the Import Data window, import the data file by clicking Import. The import results display in the Import Results window.

If there are errors with the import, click View Import Log to view the errors.

 

Step 7: Click Close.

 

Viewing victim information

You can view victim information in Revenue Results in the following areas:

  • The Account folder
  • The Victim folder

To view victim information:

Step 1: Open a debtor that has account with an associated victim.

 

Step 2: In the Accounts panel at the bottom of the screen, double-click the account with an associated victim. The Account folder displays.

 

Step 3: At the bottom of the screen, select the Victims tab.

The victim’s information now displays in the Account folder.

 

Step 4: To view more victim information and victim balance details, in the Victims pane, double-click the name of the victim to view.

The victim displays in the Victim folder.

 

Step 5: At the bottom of the Victim folder, do the following:

  • Select the Notes tab to view victim-specific notes.

  • Select the Victim Info tab to view victim-specific information, such as victim entry and update date.

 

 

Deleting a victim

To delete a victim, you must be logged in as the administrator, and no financial transactions can exist for the victim. If a payment, adjustment, disbursement, or financial transaction of any type exists for the victim, Revenue Results will not delete the victim.

To delete a victim:

Step 1: Open a debtor that has an account with an associated victim.

 

Step 2: In the Accounts pane at the bottom of the screen, double-click the account associated with the victim. The account folder displays.

 

Step 3: In the Victims pane at the bottom of the screen, double-click the victim to delete.

 

Step 4: In the Actions panel, click Delete Victim.

 

Step 5: In the Confirm Delete window, click Yes. Revenue Results removes the victim from the system.

 

 

Adding a victim note

You can create a note specific to a victim only.

To add a victim note:

Step 1: Open a debtor that has an account with an associated victim.

 

Step 2: In the Accounts pane at the bottom of the screen, double-click the account associated with the victim. The account folder displays.

 

Step 3: In the Victims pane at the bottom of the screen, double-click the victim to add the note to.

 

Step 4: In the Actions panel, click Add Note.

 

Step 5: In the Add Note For Victim name window, do the following, and click Add Note:

  1. From the Predefined Notes drop-down list, select a predefined note.

Note:  If you are unable to select a predefined note, then there are no predefined notes on your system.

  1. In the Note Text text area, type your note.

The system writes the new note to the victim’s record.

 

 

Applying prior payments to new victims

If a debtor makes a payment on an account before a victim is associated with the account, you can still apply the restitution amount owed to the victim from the previous payment.

To apply a prior account payment to a new victim:

Step 1: Open the debtor and account now associated with the victim.

 

Step 2: In the Actions panel, click Spread Payments.

 

Step 3: In the Spread Payments window, do the following:

  1. In the Payment total area, select the checkbox for the payments you want to apply to the victim allocation.

  1. In the Victim allocation total area, select the checkbox for the victims that are receiving the restitution allocation.

 

Step 4: Click Save Changes. The system writes a note to the account regarding the allocation.

 

 

Viewing victim financial history

You can view a report of any financial activity for a victim.

To view victim financial history:

Step 1: Open a debtor that has an account with an associated victim.

 

Step 2: In the Accounts pane at the bottom of the screen, double-click the account associated with the victim. The account folder displays.

 

Step 3: In the Victims pane at the bottom of the screen, double-click the victim for which you want to view the history.

 

Step 4: In the Actions panel, click Victim Financial History.

 

Step 5: In the Financial Transaction History window, do the following:

  • In the Accounts panel on the left side of the window, select the accounts to include in the report, and click Refresh.
  • Right-click on the report to export to a PDF, Word, Excel, or HTML file.
  • Click Print to print the report.

 

Step 6: Click Close.

 

Requesting Refunds

You can issue refunds on accounts where overpayments were made. The refund can be issued to the debtor, the Alaska Court System, or a third party you specify. When a debtor has a negative balance, you can request a refund, which is sent to the refund queue. When you are ready to process the refunds, select the refund from the queue. Revenue Results creates a file and changes the account to the status you choose to associate with the reason for the refund. The file is then sent to the Fiscal department which processes it and returns a warrant file to Revenue Results. After the warrant file is processed in Revenue Results, the refund is issued.

Configuring refund processing

Before you can request a refund for a debtor, you need to configure the location to store refund files.

To configure refund processing:

Step 1: Navigate to Administration > Payment > Refund > Setup.

Step 2: In the Refund Setup window:

  1. In the Directory field, click the ellipses , and then navigate to the location to store the file.
    • Select the folder, and then click OK.
  2. In the Name field, type a name for the file.
  3. Click Save Changes.

 

Defining refund workflow 

Revenue Results can automate the refund process by you setting up a workflow event to look for receipt of a Refund Warrant File.

To define refund workflow:

Step 1: Navigate to Administration > Workflow Rules.

Step 2: From the Debtor tab, click the Add icon .

Step 3: From the Add Event window, select Refund Warrant Received, and click OK.

Step 4: Complete the rest of the fields, and click OK. For more information on each field, see Workflow.

 

Adding courts

You can add an unlimited number of courts to the refund module.

To add courts:

Step 1: Navigate to Administration > Payment > Refund > Court Setup.

Step 2: In the Courts Setup window:

  1. To add a court, click the Add icon .
  2. In the Court Name field of the Enter Court window, type the name of the court, and then click OK.
  3. Enter the street address, zip code, phone number, and fax number of the court.
  4. In the Prefix field, type a unique prefix for the court.
  5. Click Save Changes and Close.

Defining refund reasons

You can define reasons for refunds and tie the reasons to specific account status codes. If the refund causes a zero account balance, the account status changes to the one tied to the refund reason.

To define refund reasons:

Step 1: Navigate to Administration > Other > Define Code Types.

Step 2: From the list of Code types, select Refund Reason.

Step 3: In the Codes area of the screen, click the first empty cell in the Code column, and type a refund reason.

Step 4: Click the corresponding empty cell in the Account Status column, and type an account status.

Step 5: Click Save Changes.

NOTE: For more information on defining codes, see Define Code Types.

Configuring the refund view

You can configure Revenue Results to display a refund view to the Debtor template. For more information on adding tabs to the Debtor template, see Define Debtor Templates.

Requesting refunds

To request a refund:

Step 1: Open a debtor with a negative balance.

Step 2: Navigate to one of the following:

  • Operations > Payment > Refund > Create > Collections Refund.
  • Operations > Payment > Refund > Create > Restitution Refund.

Step 3: To add a refund, in the Create Refund window, click the Add icon .

Step 4: In the Select Payee window:

  1. From the Payee drop-down list, select one of the following parties to issue the refund to:
    • Debtor
    • Alaska Court System
      • From the Court Prefix drop-down list, select the court.
    • Other Third Party
      • Enter the name and address of the third party.
  2. From the Reason drop-down list, select the refund reason.
  3. In the Comments field, type any comments regarding the refund. The comment is written to the debtor notes.
  4. Click the Add icon .

Step 5: In the Select and Allocate Refund window:

  1. Select a payment with a Refund Remaining.
  2. In the Refund Amount field, use the arrows to select the amount to refund for each line item.
  3. In the PFD Fees field, select the fee amount, if any, to charge for the refund. 
  4. In the Fees Payable By column, click the drop-down arrow and select who pays the fee:
    • ACS – Alaska Court System
    • AGO – Attorney General’s Office
    • None
  5. Click Add to Payee.

Step 6: In the Select Payee window, do one of the following:

  • To add another refund, repeat steps 5-8.
  • To remove a refund, click the Delete icon .
  • To create the refund, click Create Refund.

Step 7: In the Create Refund window, the refund displays, along with any amounts remaining to be refunded. Click Add to Refund Queue.

Processing refunds

To create a refund file:

Step 1: Navigate to Operations > Payment > Refund > Process Refund Queue.

Step 2: Select one or more refunds to process.

Step 3: Click Create File.

NOTE: To delete a refund from the queue, select the refund, and click the Delete icon .

 

Processing a warrant file

After the Fiscal department reviews and processes the refund file, a warrant file is returned.

To process a warrant file:

Step 1: Navigate to Operations > Payment > Refund > Process Refund Warrant File.

Step 2: In the Process Refund Warrant Return File window, click the Ellipses , and then browse to the location of the file.

Step 3: Select the file, and then click Open.

Step 4: Click Process File.

The file is imported into Revenue Results and all pending refund payments process as an adjustment. A note is written to each debtor record.

 

Requesting a letter for a victim

You can print letters directly from the victim folder. To learn more about setting up a victim letter, click here.

To request a letter for a victim:

Step 1: Open a debtor that has an account with an associated victim.

 

Step 2: In the Accounts pane at the bottom of the screen, double-click the account associated with the victim. The account folder displays.

 

Step 3: In the Victims pane at the bottom of the screen, double-click the victim for which you want to view the history.

 

Step 4: In the Actions panel, click Letter Request.

 

Step 5: Follow steps 3-11 in Request a Letter to produce the letter.

 

 

Transferring payments between victims

You can transfer a payment from one victim to another, as long as they are on the same account.

Note:  If you need to transfer a payment to a different account, reverse the payment and reapply it to the correct account; do not use this procedure

To transfer a payment from one victim to another:

Step 1: Open a debtor that has an account with multiple associated victims.

 

Step 2: In the Accounts pane at the bottom of the screen, double-click the account associated with the victims. The Account folder displays.

 

Step 3: In the Victims pane at the bottom of the screen, double-click the victim that received the payment.

 

Step 4: In the Actions panel, click Payment Transfer.

 

Step 5: In the Payment total area of the Payment Transfer window, select the payment to transfer.

 

Step 6: In the bottom of the Payment Transfer window, select the victims to allocate the payment to.

Selecting all victims causes the allocation amounts to spread proportionally across victims, according to the victim balance.

 

Step 7: Edit the amounts transferred to each victim by doing the following:

  1. Click the cell in the Allocation column for the victim with the highest balance.

     
  2. Type the new, smaller allocation amount in the field, and press Tab. Notice that the Total available balance now reflects the amount remaining to be allocated.

     
  3. Click the cell in the Allocation column for the other victim to adjust, type in the new allocation amount, and press Tab.


    Notice that the Total available balance is now zero.

 

Step 8: Click Save Changes. The system writes a note to the account regarding the new allocation amounts.


 

 

 

Adjusting victim balances

Revenue Results allows the adjustment of a victim’s balance, without affecting the balance of the responsible debtor.  Victim-only adjustments are useful in the event that a victim passes away; where the amount owed to the victim can be adjusted to zero, but the amount owed by the debtor does not change.

To adjust a victim balance:

Step 1: Open a debtor that has an account with an associated victim.

 

Step 2: In the Accounts pane at the bottom of the screen, double-click the account associated with the victim. The account folder displays.

 

Step 3: In the Victims pane at the bottom of the screen, double-click the victim to adjust the balance for.

 

Step 4: In the Actions panel, click Victim Adjustments.

 

Step 5: In the Enter Adjustments window, do the following:

 

  1. From the Reason drop-down list, select a reason for the adjustment.
  2. In the Posting date field, type the date for posting the adjustment in the MM/DD/YYYY format, or click the calendar drop-down icon to select a date.
  3. In the Total adjustment amount field, type the adjustment amount.

    Note: For an adjustment resulting in a balance decrease, type a minus sign (-) before the dollar amount.
     
  4. In the Comment field, type any notes about the adjustment.

Notice that the adjustment amount displays in the Remaining amount to be applied to victims line.

 

Step 6: In the Allocation column, do the following:

  1. Select the field for the victim and Number to which you want to apply the adjustment.

 

  1. Type the amount of the adjustment you want to apply to the victim, and press Enter.

 

The new balance displays in the New Balance column.

           

 

Step 7: Click Save Changes. The debtor balance is unchanged, but the victim balance is adjusted.

 

 

Creating victim disbursements

Disbursements are made to victims at intervals based on setup in the administrative areas. Money is held for a specific number of days, until a pre-determined date, or until the amount reaches a specific balance. Running Victim Disbursements creates either a report or electronic file, and from this file the actual disbursement checks can be created.

To create a victim disbursement:

Step 1: Navigate to Operations > Victim > Victim Disbursement Batches > Create Disbursement Batches.

 

Step 2: In the Create Victim Disbursements Batches window, do the following:

  1. To create a file for sending disbursements to an individual victim(s), select Individual.
  2. To create a file for sending disbursements to a state agency, select State Agency.

 

Step 3: In the left-hand pane, select a batch. The batch payments display in the Payments in batch pane.

 

Step 4: To print a report of the selected batch, do the following:

  1. Click Print Batch.
  2. In the Victim disbursement Amount window, click the Print button.

  1. Use your system’s Print window to print the report.
  2. Click OK.

 

Step 5: To create an electronic disbursement file, do the following:

  1. In the Payments in batch pane, select the payments to include in the batch.

Note: At the bottom of the screen, click All to select all available payments in the batch, or None to deselect all payments in the batch.

  1. On the right-hand side of the window, click the Add or Remove buttons to add payments or remove selected payments from the batch.

 

Step 6: Click Create File.

 

Step 7: In the File Complete window, click OK.

 

Step 8: In the Victim Disbursements window, click Close. The system writes a note to the accounts regarding the disbursement.

 

 

Importing a disbursement file

You can manually import a file for disbursing funds to victims in batches.

To import a disbursement file:

Step 1: Navigate to Operations> Victim > Process Disbursed Payments > Import Disbursement File.

 

Step 2: In the Process Victim Disbursement File window, click the Browse  button to locate the disbursement file on your system.

 

Step 3: Select the disbursement file, and click Open.

 

Step 4: In the Process Victim Disbursement File window, click Process File.

Revenue Results proceeds to import the file.

Note: If there are errors with the import, the Import Results window displays the number of error lines. To view the error details, click View Import Log.

 

Step 5: In the Import Results window, click Close.

 

Step 6: In the Process Victim Disbursement File window, click Close.

Note: You can verify the processed disbursements by navigating to Reports > Victim Reports > Victim Disbursement.

 

 

 

 

Viewing disbursed batches

You can view all dispursed batches in a searchable window.

To view a disbursed batch:

Step 1: Navigate to Operations > Victim > Dispursed Batch Archive.

 

Step 2: In the Victim Dispursed Batch Archive window, search for a debtor in the Search panel (see Searchingfor more information on searching for debtors). If a search is successful, victim disbursement details display in the Payments in batch area.

 

Step 3: To view the Victim Disbursement Report, click Print Batch.

In the Victim Disbursement Report window, do one of the following:

  • Click Print to print the report.
  • Click OK to close the report

 

Step 4: Click Close.

 

 

Reversing victim disbursements

You can reverse a victim disbursement that has already taken place.

To reverse a disbursement:

Step 1: Open a victim for which a disbursement has been made.

 

Step 2: Navigate to Operations > Victim > Disbursement Reversal.

 

Step 3: Select the disbursement to reverse by clicking the checkbox in the Disburse Date column.

 

Step 4: Click Reverse Disbursements. This reverses the disbursed amount and puts the amount back into undisbursed funds.

Note: You can view victim-related transactional history by clicking the Victim Financial History button in the Action panel.   This opens a report displaying all financial transactions to the victims account. The report includes payments, adjustments, disbursements, reversals, and transfers.

 

 

Searching for a victim

You can search for a victim in the Revenue Results Search panel.

To search for a victim:

Step 1: In the Search panel, from the Search type drop down-list, select Victim.

Note: If the Search panel is not visible, navigate to View > Search Panel to display the panel.

 

Step 2: In the Field area, do the following:

  1. Select the field to search on from the first drop-down list.
  2. Select the operator from the second drop-down list.
  3. Type the text to search on in the empty text field.

    Note: When a character is typed into this field, Revenue Results immediately creates another search field just below the field you are typing in, where you can select and type additional search terms.

 

Step 3: Click Search. Search results display in the bottom of the screen in a slide-up panel, with the victim on the left, and the debtor on the right.

 

Step 4: Double click the victim’s name to open the Victim folder.

Note: Opening the victim also opens the Debtor and Account folder related to this victim.

 

 

 

Defining victim searches

You can define the fields that you would like to use to search for victims. In the Victim search you have a default list of fields, but you can rearrange these defaults and add to them.

To define a victim search:

Step 1: Navigate to Administration > Other > Define Searches.

 

Step 2: In the searches area, select Victim.

 

Step 3: To make Victim search the default search type in Revenue Results, select Is default search.

 

Step 4: In the Search fields area, do the following:

  1. To add a new field, click an empty cell in the Field column, and select the new field from the drop-down list.

     
  2. To name the new field, click the cell in the Name column that corresponds with your new field, and type the new field name.
  3. To delete a field, select the field from the list, and click the Delete  button.
  4. To move a field up in the list of available search fields, select the field, and click the Move Up  button.
  5. To move a field down in the list of available search fields, select the field, and click the Move Down   button.

Moving the fields up or down in the Define Searches list results in a corresponding move in the drop-down list in the Search panel itself.

 

Step 5: To customize the Search results window, In the Search results area, do the following:

  1. To add a new field, click an empty cell in the Field column, and select the new field from the drop-down list.




Note: Columns in the Search Results panel correlate with the fields in the Search results area of Define Searches.



 

  1. To name the new field, click the cell in the Name column that corresponds with your new field, and type the name into the field.
  2. To delete a field, select the field from the list, and click the Delete  button.
  3. To move a field up in the list of available search results fields, select the field, and click the Move Up  button.
  4. To move a field down in the list of available search results fields, select the field, and click the Move Down   button.

Note: Moving a field up in the list of available search results fields moves the correlating column to the left in the Search Results panel. Conversely, moving a field down in the list of search result fields moves the correlating column to the right in the Search Results panel.

 

Step 6: Click Save Changes.

 

 

Victim reports

There are 6 reports included with the Victim Restitution Module. They are:

  • Victim Adjustment Report
  • Victim Disbursement Report
  • Victim Disbursement Reversal Report
  • Victim Payment Report
  • Unallocated Payments Report
  • Victim Undisbursed Payments Report

 

Victim Adjustment report

The Victim Adjustment report displays any adjustments that have been made to Victims in a specific date range.

Step 1: Navigate to Reports > Victim Reports > Victim Adjustment.

Step 2: In the Start date field, type the reporting start date in M/D/YY or M.D.YY format, or select a date from the drop-down calendar.

Step 3: In the End date field, type the reporting end date in M/D/YY or M.D.YY format, or select a date from the drop-down calendar.

Step 4: From the 1st sort by drop-down list, select the first field to sort the report by.

Step 5: From the 2nd sort by drop-down list, select the second field to sort the report by.

For example, if you select Adjustment Reason as the first sort field, and Debtor Name for the second sort field, the report will list results grouped by adjustment reason (with adjustment reasons listed in alphabetical order), then alphabetically by debtor name within each of the adjustment reason groupings.

Step 6: On the left side of the screen, do one of the following:

  • Click Run Report to view the report in Revenue Results.
  • Click Print Report to print the report.

The following is an example of the report:

 

Victim Disbursement report

The Victim Disbursement report displays all disbursements made to Victims in a specific date range.

Step 1: Navigate to Reports > Victim Reports > Victim Disbursement.

Step 2: In the Start date field, type the reporting start date in M/D/YY or M.D.YY format, or select a date from the drop-down calendar.

Step 3: In the End date field, type the reporting end date in M/D/YY or M.D.YY format, or select a date from the drop-down calendar.

Step 4: From the 1st sort by drop-down list, select the first field to sort the report by.

Step 5: From the 2nd sort by drop-down list, select the second field to sort the report by.

For example, if you select Disbursement Date as the first sort field, and Victim Name for the second sort field, the report will list results grouped by disbursement date (with disbursement date listed in chronological order), then alphabetically by victim name within each of the disbursement date groupings.

Step 6: On the left side of the screen, do one of the following:

  • Click Run Report to view the report in Revenue Results.
  • Click Print Report to print the report.

The following is an example of the report:

 

Victim Disbursement Reversal report

The Victim Disbursement Reversal report displays all disbursement reversals to Victims in a specific date range.

Step 1: Navigate to Reports > Victim Reports > Victim Disbursement Reversal.

Step 2: In the Start date field, type the reporting start date in M/D/YY or M.D.YY format, or select a date from the drop-down calendar.

Step 3: In the End date field, type the reporting end date in either the M/D/YY or M.D.YY format, or select a date from the drop-down calendar.

Step 4: From the 1st sort by drop-down list, select the first field to sort the report by.

Step 5: From the 2nd sort by drop-down list, select the second field to sort the report by.

For example, if you select Disbursement Date as the first sort field, and Victim Name for the second sort field, the report will list results grouped by disbursement date (with disbursement date listed in chronological order), then alphabetically by victim name within each of the disbursement date groupings.

Step 6: On the left side of the screen, do one of the following:

  • Click Run Report to view the report in Revenue Results.
  • Click Print Report to print the report.

The following is an example of the report:

 

Victim Payment report

The Victim Payment report displays payments posted to Victims in a specific date range. This report is sorted by account and by victim.

Step 1: Navigate to Reports > Victim Reports > Victim Payment.

Step 2: In the Start date field, type the reporting start date in M/D/YY or M.D.YY format, or select a date from the drop-down calendar.

Step 3: In the End date field, type the reporting end date in M/D/YY or M.D.YY format, or select a date from the drop-down calendar.

Step 4: From the 1st sort by drop-down list, select the first field to sort the report by.

Step 5: From the 2nd sort by drop-down list, select the second field to sort the report by.

For example, if you select Payment Type as the first sort field, and Victim Name for the second sort field, the report will list results grouped by payment type (with payment type listed in alphabetical order), then alphabetically by victim name within each of the payment type groupings.

Step 6: On the left side of the screen, do one of the following:

  • Click Run Report to view the report in Revenue Results.
  • Click Print Report to print the report.

The following is an example of the report:

 

Unallocated Payments report

The Unallocated Payments report displays payments made on accounts with victims, with the disbursement amounts not yet allocated to the victims.

Step 1: Navigate to Reports > Victim Reports > Unallocated payments.

Step 2: In the Account types area, select the account types to report.

            Note: To run the report on all accounts, click All.

Step 3: From the 1st sort by drop-down list, select the first field to sort the report by.

Step 4: From the 2nd sort by drop-down list, select the second field to sort the report by.

For example, if you select Account Type as the first sort field, and Post Date for the second sort field, the report will list results grouped by account type (with account types listed in alphabetical order), then chronologically by posting date within each of the account type groupings.

Step 5: On the left side of the screen, do one of the following:

  • Click Run Report to view the report in Revenue Results.
  • Click Print Report to print the report.

The following is an example of the report:

 

Victims Undisbursed Payments report

The Victims Undisbursed Payments report displays a list of payments that have not yet been disbursed, including the reason.

Step 1: Navigate to Reports > Victim Reports >Victim Undisbursed Payments.

Step 2: From the 1st sort by drop-down list, select the first field to sort the report by.

Step 3: From the 2nd sort by drop-down list, select the second field to sort the report by.

For example, if you select Debtor Name as the first sort field, and Post Date for the second sort field, the report will list results grouped by debtor name (with debtor names listed in alphabetical order), then chronologically by posting date within each of the debtor name groupings.

Step 4: On the left side of the screen, do one of the following:

  • Click Run Report to view the report in Revenue Results.
  • Click Print Report to print the report.

The following is an example of the report:

Other Victim Restitution Information:

Main Support Line:

          
All Support Team Members (866) 684-7387 RR_Support@revq.com
Chris Stickney (Support) Ext. 5673 Chris.Stickney@revq.com
Angel Davis (Support) Ext. 5756 Angel.Davis@revq.com
Kellie Mendenhall (Trainer)   Ext. 5676 Kellie.Mendenhall@revq.com
Aaron Burge (Installation) Ext. 5710 Aaron.Burge@revq.com

 

Mailing Address

4400 NE 77th Avenue, STE 100
Vancouver, WA 98662