Tax Intercept - Arizona

Tax Intercept for Arizona is an optional module designed for use in the state of Arizona only. This module facilitates the collection of funds from debtors by intercepting funds (tax refunds, lottery winnings) to pay off debt. Tax Intercept creates a file of debtors to send to the Arizona Administrative Office of the Courts (AOC) for processing. The AOC attempts to locate a tax return or lottery winning for the debtor and intercept it to pay off the debt. Usually this intercept is then sent to your department as a payment.

Using the Tax Intercept Module involves several steps:

 

Setting up Tax Intercept

In this area define the account types, status, and settings that qualify a debtor for submission to Tax Intercept.

Step 1: Navigate to Administration > Tax Intercept Setup.

 

Step 2: To define the following settings, click the Types tab:

  1. In the Account types to be included in Tax Intercept area, click the Account type column to display a drop-down list of account types. Select each account type to include in Tax Intercept Submissions. Type the Court ID for each type. The Court ID is a number assigned by the AOC.
  2. In the Line Item types to be included in Tax Intercept area, select the line items to include. If a debtor has a qualifying Account type it will pull only the balance included within the qualifying line items.
  3. In the Spousal Maintenance account types area, select the account types that qualify for Tax Intercept. This places a special flag in the submission file to the AOC to alert them of spousal maintenance.

Note: Use Select All and Unselect All as needed.

 

Step 3: Click the Statuses tab to select which debtor and account statuses qualify for submission to Tax Intercept.

  1. Select Debtor Statuses to be included in Tax Intercept. Placing a check mark includes debtors with this status in the Submission file to AOC.
  2. Select Account Statuses to be included in Tax Intercept. Placing a check mark includes accounts with this status in the Submission file to AOC.

 

Step 4: Select the Options tab to define the following additional options that will effect submission to Tax Intercept:

  1. Minimum Court ID balance: The minimum balance a court ID must have to be included. Court ID Balance is calculated by adding together the balance of all accounts a debtor has with the same Court ID.
  2. Minimum since debtor entry date: The minimum number of days since the debtor has been entered into Revenue Results before it qualifies for submission to Tax Intercept.

**Keep in mind the length of time for your normal collections process before you would escalate to AOC.

  1. Minimum since account entry date: The minimum number of days since an account has been entered into Revenue Results before it qualifies for submission to Tax Intercept.

**Keep in mind the length of time for your normal collections process before you would escalate to AOC.

  1. Minimum since last payment on qualifying account: The minimum number of days that must pass since the last payment before an is submitted to AOC Tax Intercept.
  2. Minimum since last debtor payments: The minimum number of days that must pass since the last payment. Not necessarily on a particular account, but if the debtor has made a payment at all.
  3. If payment plan, number of days delinquent: The number of days delinquent a debtor must be on a payment plan before the account is submitted to Tax Intercept.
  4. Participate in DOR? Select the checkbox if your county participates in Department of Revenue (DOR). This places a special flag on the submission file to notify the AOC.
  5. Participate in Lottery? Select th checkbox if your county participates in Lottery. This places a special flag on the submission file to tell the AOC it needs to be reviewed for lottery winnings as well as Tax.
  6. Select Line Item restitution indicator(s) if needed: Flag any line item balances that indicates Victim Restitution in the submission file to the AOC. AOC takes priority to Restitution.

 

Step 5: Click the File Settings tab to define the file options.

  1. Select the file location that the Submission file will be saved when created. Click the Browse  button to navigate to the location.
  2. Select how the file will be sent.
    1. Send file manually will create the file saved to the File location of your choice. You will then choose to send this to AOC manually.
    2. Send the file via FTP- Automatically place the file on an FTP server. Type in address, user name and password of FTP account.

 

 

Qualifying accounts for Tax Intercept

Now that you have the settings defined for Tax Intercept you are ready to begin the process of qualifying debtors for submission. In order to send a file to the AOC for submission you must first qualify who should be included. This section walks you through the qualification process.

Step 1: Navigate to Operations > Tax Intercept > Qualification.

 

Step 2: The Tax Intercept Qualification window displays your setting options again so that you can verify they are correct. Select Qualify Accounts.

 

Step 3: At the following warning message notifying you this process may take a while, click Yes.

Note:The box says several minutes, but it is not uncommon for it to take several hours. Be patient and let the process finish completely. It is helpful to have your Running Tasks Panel open to see the progress the file is making. To access this panel Navigate to View > Running Tasks. Dock this panel at the bottom of the screen to see in depth what is happening. It will jump to 95% pretty quickly, but then will stay at that until it is done.

Do not close Revenue Results while this task is running or the process will not complete successfully. Please be Patient!

 

Step 4: You will receive a results box that will display the # of Additions, Removals, Increases and Decreases.

Additions- New debtors that have not been submitted to Tax Intercept previously.
Removals - Debtors to withdraw from Tax Intercept for reasons such as Paid in Full, manual exclude, status change, etc.
Increases - Increases to the Account balances that have been previously submitted for a debtor.
Decreases - Decreases to the Account balances that have been previously submitted for a debtor.

Qualification means that the system has placed those debtors that qualified into a special table in the database. This table is then used when the Submission file is created. Qualification can be run as many times as necessary.

Duplicate SSN’s-Revenue Results will not submit two debtors with the same SSN. If Duplicate SSN’s are found during qualification, in the lower left corner of the Tax Intercept Qualification Results window, Resolve Duplicate SSNs displays in red text.

Clicking the Resolve Duplicate SSNs link to display a list of debtors with matching SSNs.

In the Tax Intercept Qualification Duplicate SSNs window, to export the duplicate SSN data for review, do one of the following:

  • To export a text file with the duplicate SSN information, do the following:
  • In the Tax Intercept Qualification Duplicate SSNs window, click Export Results.
  • In the Select File Name window, type the name of the export file in the File name field, and click Save.
  • To create a report with the duplicate SSN information, do the following:
  • In the Tax Intercept Qualification Duplicate SSNs window, click Close.
  • In the Tax Intercept Qualification Results window, click Close.
  • Navigate to Operations > Tax Intercept > Tax Intercept Duplicate SSN Report. The report generates, and you have the following options:
  • To print the report, click Print .
  • In the report, click a debtor name to open the debtor in Revenue Results.

You can now manually edit the debtors for which there are duplicate SSNs. After making the edits, run the Tax Intercept Duplicate SSN Report (see steps 1-4 above) to verify that there are no duplicate SSNs.

 

Step 5: Run the Pre-Submission Report to see which debtors have qualified and the details. The report looks similar to this:

 

 

Creating the Submission file

Now that you have qualified the debtors for Tax Intercept you are ready to create the Submission files. These are the files that you will actually send to the AOC. There will be 2 files created for each Court ID in this process.

Step 1: Navigate to Operations > Tax Intercept > Create Submission file.

The Tax Intercept Create Submission Files window displays the results of the qualification process again. The Qualification run on date at the top of the window displays the date the qualification was run.

 

Step 2: Click Create Files.

 

Step 3: The results file displays the names of the files that will be created and the location of where they will be saved. Each Court ID will have 2 files, one containing debtor information and on containing Account information. Each are identified with the Court ID # in the name.

 

Step 4: To complete the process, click Submit to complete the process.

 

Step 5: The files are created and saved to the location established in the Tax Intercept Setup.

 

 

Requesting the Tax Intercept Pre-Submission letter

In some instances you may need to send the debtor a letter notifying them you are sending their account to the Tax Intercept Program. This feature sends a letter to all debtors who qualified for the Tax Intercept on your last qualification.

Step 1: Navigate to Operations > Tax Intercept > Pre-Submission Mass Letter Request.

 

Step 2: Select one of the following Submission Types that qualify for the letter:

  • Additions
  • Increases
  • Decreases
  • Removals

 

Step 3: Select the debtors to print the letter for. Select each checkbox or use Select All/Unselect All. To send only one letter per debtor, select the One letter per debtor qualified checkbox.

 

Step 4: Select the letter to print.

 

Step 5: Select Print Now or Print Later. If you select Print Later, select the date to print and the letters will be placed into the Letter Queue.

 

Step 6: Click OK to save.

 

 

Creating the Tax Intercept Submission report

After you have created a submission file you can run a report at any time to see a list of debtors that were submitted and the type of submission.

Step 1: Navigate to Operations > Tax Intercept > Tax Intercept Submission Report.

 

Step 2: Select your report preferences.

Day- A drop down list of past days when you have run the submission file only.
Detail - Displays the debtor name, number, balance, and type of submission.
Summary - Displays the balance for each submission type.

Examples of reports:

Detail:

Summary:

 

 

Viewing Tax Intercept Logs

The Tax Intercept log allows you to see the submitted information on the particular debtor record you are looking at now. It displays the account number that was submitted, date of the change, information about what was submitted, and the file name.

Step 1: Navigate to Operations > Tax Intercept > View Debtor Tax Intercept Log.

 

Step 2: Notice displayed information about this debtor’s submissions to Tax Intercept.

 

 

Resetting Qualification Status

This feature is designed so that if an account was previously submitted to Tax Intercept you can remove it from Tax Intercept status. After an account is removed from Status if they qualify again, they will be submitted as a New Addition, not a change to the previously submitted information.

Step 1: Open the Account folder for record that has been previously submitted to Tax Intercept.

 

Step 2: Navigate to Operations > Tax Intercept > Reset Qualification Status.

 

Step 3: At the Are you sure you want to reset qualification status prompt, click Yes.

 

The account is removed from the Tax Intercept Submission Queue. If you were to resubmit this account again, it will display as a New Addition, not a change to previous submission.

Main Support Line:

          
All Support Team Members (866) 684-7387 RR_Support@revq.com
Chris Stickney (Support) Ext. 5673 Chris.Stickney@revq.com
Angel Davis (Support) Ext. 5756 Angel.Davis@revq.com
Kellie Mendenhall (Trainer)   Ext. 5676 Kellie.Mendenhall@revq.com
Aaron Burge (Installation) Ext. 5710 Aaron.Burge@revq.com

 

Mailing Address

4400 NE 77th Avenue, STE 100
Vancouver, WA 98662