Define Fees

The Define Fees menu is used to set up fees for various payment types. For example, a payment fee may be charged at the time a payment plan is set up or when a credit card is used to make a payment. Payment fees requires setup in multiple stages:

See below for payment plan fee examples.

 

Create the Payment Setup Fee

Step 1: Navigate to Administration > Payment > Define Fees.

 

 

Step 2: In the Define Fees window, click  to setup a new fee.

 

Step 3: Enter the name of the new fee in the Name field, and click OK.

 

 

Step 4: Click to check This fee setup is active to make this fee active for use.

 

Step 5: Select the Fee type code. The following options are available:

  • Payment Plan Only Payments-  fee will apply to each payment made on a  payment plan
  • Payment Plan Recurring- post a fee adjustment on a monthly basis to accounts within a payment plan
  • Payment Plan Setup- an initial fee for payment plan setup
  • Payments- will apply a fee to every payment made

 

 

Step 6: If Payments is selected in the Fee type code drop down menu, then the Payment types pane will populate with available payments types.  Select the appropriate payment type for this fee adjustment.

Example: A $3 fee could be applied to only Credit Card payments.

 

Step 7: In the Amount field, input the amount of the fee.

 

Step 8: Click to check Apply full fee for each account. If unchecked, it will apply the fee only once, regardless of the number of accounts. If checked, and if the debtor has three accounts, they will receive the fee three times.

 

Step 9: Click to check the Account types to which this fee applies.

 

Step 10: From the Line item code drop down menu, select the line item that will identify the fee.

 

Step 11: If wanted, type a description in the Description field.


 

Step 12: Click Save Changes.

 

 

Create a Recurring Payment Plan Fee

Step 1: Navigate to Administration > Payment > Define Fees.

 

Step 2: In the Define Fees window, click  to set up a new fee.

 

Step 3: In the Fee Setup dialog box, type the name of the new plan into the Name field, and click OK.

 

Step 4: Click This fee setup is active to activate the recurring fee.

 

Step 5: Select Payment Plan Recurring from the Fee type code drop down menu.

 

Step 6: In the Day of Monthfield selectthe day of the month the fee will process.

 

Step 7: In the Amount field enter the fee amount.

 

Step 8: Select the fee application method from the Applydrop down menu. The fee can apply as follows:

  • Apply Full to All– Applies the entire adjustment amount to each individual account.  For example, if the fee is $5.00 and there are three accounts, the total fee will be $15.00 each time the recurring fee processes, once a month.
  • Equal Split– Spreads the adjustment amount among the accounts on the payment plan.  So, if a $5.00 fee is applied and there are two accounts, $2.50 will be applied to each account.
  • Only One– On the initial run, this applies the adjustment to the account with the lowest account number. Subsequent runs will continue to apply the fee to this same account.

 

Step 9: In the Account types pane, select any account types that the fee should apply to by clicking the appropriate checkboxes.

 

Step 10: Select a line item code for the fee in the Line item code drop down menu.

 

Step 11: If wanted, enter a description of the fee in the Description field.

 

Step 12: Click Save Changes to save the fee.

 

 

Enable Payment Fee in Organization Setup


Step 1: Navigate to Administration > Organization Setup.

 

Step 2: Click the Payments and Receipts menu item.

 

Step 3: Click to check Enable Payment Fee, and click to check Allow override of payment fee.

 

Step 4: Click OK to save.

 

 

Payment plan fee examples

Example 1: The payment fee is set up to apply $3 on credit card payments, one time, regardless of the number of accounts.

  • Enter Payment on Debtor
  • Pay fee area shows $3 payment fee, and $1.00 is split between the 3 accounts

 

Example 2: The payment fee is set up to apply $3 on credit card payments, on each individual account.

  • Pay fee area shows $3 payment fee applied to each account

 

 

Example 3: The payment plan is set up to charge $25 on the initial setup of the plan, one time only, regardless of the number of accounts.

  • Create a payment plan for a debtor
  • The payment fee is applied $25 one time, even with two accounts on the plan

 

 

Example 4: The payment plan is set up to charge a fee of $25, on initial setup of the plan only, applied to each account individually.

  • Create Payment Plan on Debtor
  • Payment fee applied $25 three times due to three accounts on the plan

 

Main Support Line:

          
All Support Team Members (866) 684-7387 RR_Support@revq.com
Chris Stickney (Support) Ext. 5673 Chris.Stickney@revq.com
Angel Davis (Support) Ext. 5756 Angel.Davis@revq.com
Kellie Mendenhall (Trainer)   Ext. 5676 Kellie.Mendenhall@revq.com
Aaron Burge (Installation) Ext. 5710 Aaron.Burge@revq.com

 

Mailing Address

4400 NE 77th Avenue, STE 100
Vancouver, WA 98662